SURVEY - Golden Filter S.r.l.

CUSTOMERS
SATISFACTION SURVEY

SURVEY

50%

PRODUCT
1 - Visual aspect
2 - Product compliance with specifications / drawings
RELIABILITY
3 - Reliability of communications
4 - Punctuality in deliveries
RESPONSE CAPACITY
5 - Timeliness in responses
6 - Productive flexibility (ability to adapt to customer needs)
SERVICE
7 - Technical support
8 - Accuracy and correctness of documents (eg invoices, etc. ...)
9 - Clarity and detail of offers
10 - Level of competitiveness of the company
EMPATHY
11 - Ease of communication with our staff
12 - Courtesy of our staff
IMPORTANT!
Of the 12 indicators evaluated, please indicate the three most important aspects in order of importance:
the FIRST most important indicator is n.
the SECOND most important indicator is n.
the THIRD most important indicator is n.
OPINION
Do you want to add your opinion about the services, products, structure, staff not included in the questions asked previously?
Thank you for your precious collaboration,
we cordially greet.
E. Brianza (RQ)
Golden Filter s.r.l.

PRODUCT